Return Policy

Return, Exchange, Refund Policy

Stretchy has an easy return policy. At Stretchy, we create or supply products that help you to look better and feel better. Whether you’re using our shoes on the street or the court, or our apparel in the studio or on the field, we want you to be satisfied with your purchase.
If you are not completely satisfied with your Stretchy purchase, for any reason, we will offer you a full refund within 7 days of purchase. *Some restrictions apply.
*Because custom and personalized Stretchy products are made just for you, they are not returnable.
If you have questions regarding returning a Stretchy order, you can also call us at 01312-035021, (7 days a week.)
Need to make a change? At this time, we do offer product exchanges. You may return your product within 30 days using our free returns option for a full credit and re-order your replacement item.
We will process your Refund Amount within 7-10* business days of receipt and apply a credit to your original payment method. You’ll receive an email from us when this is complete. A credit will appear on your next statement, depending on the issuing bank and billing cycle. We do not refund shipping charges.
*During peak seasons please allow up to 15 business days for your return to process.

If your order was purchased with a gift card, your refund will be issued to a new Stretchy gift card sent to the shipping address on your order via Courier Company.